You may provide information to us when you visit our websites, which includes any site where this policy is posted (including any subdirectories or mobile versions of each, the "Site"), use our mobile application (the "Mobile App"), and interact with certain web-enabled technologies, such as proximity/location beacons, that are provided at our games or other events. We may refer to the Mobile App, Site, and these related web-enabled technologies collectively as our "Digital Services."
Please note: This Policy does not apply to information collected by third parties, for example, when you purchase a ticket from a third party ticketing provider through links on our Digital Services, visit a third party website linked (either now or in the future) on our Digital Services or when you interact with online advertisements. Please take a moment to review the privacy policies of third-party sites before you disclose information to them.
We may collect personal and other information about you when you use any of the Digital Services, as described below. "Personal Information" is information which can be used to distinguish or trace an individual's identity, such as their name, email address, etc. whether used alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual.
We typically collect Personal Information and other data from you, and use that information in the following ways and as otherwise set forth in this Policy or otherwise communicated to you from time to time:
Users may register on our Site to receive updates on the organization, our games, and other features available to registered users. Please note, you may also register with other websites and services through links on our Site, and in such cases, these terms do not apply. If you register on our Site, we collect Personal Information such as your name, email, address and any other Personal Information required on the registration form. We use this information to manage and correspond with you about your account, send you information and newsletters related to AEG Rugby, and for other related matters.
We may offer newsletters and other communications that provide information about the organization, our games, our Digital Services, our partners and sponsors, or other information we think would be of interest to you. By providing your email address and any other Personal Information required by the online form, you consent to receive these communications from us. We use this information primarily to administer and manage our newsletter subscriptions and to provide you with additional communications, offers, or newsletters we believe will interest you, or that you have consented to receive.
You may contact us and provide Personal Information using special forms available on our Digital Services. These features allow you to ask questions about our organization, tickets and services, to sign up for special programs/events we may offer, or otherwise to provide your Personal Information for a specified purpose. If you contact us through these methods, we will collect the Personal Information you voluntarily provide on the applicable form, chat window, or otherwise.
Our Digital Services automatically collect certain information from you when you use them. For example, through our Digital Services, our servers or networks may collect your device's IP address and other device or network information, such as your screen resolution, OS version, browser version, and certain identifiers. We use this information to help ensure that our content is displayed properly, so that we can understand how, where and which devices access our Digital Services, and to improve the quality and delivery of our Digital Services.
We may log click-stream or similar data for purposes of system administration, to improve our Digital Services, to report aggregate information to our advertisers, and other internal uses related to the Digital Services. Click-stream data is information collected when you request pages from our Digital Services, and may include information such as the page served, the time, the source and type of browser making the request, the most recent page view, and other non-Personal Information. This data helps us analyze how visitors arrive at our Digital Services, what type of content is most popular, what type of visitors are interested in particular kinds of events, content, advertising, and the like. We may associate click-stream, shopping cart, ticket purchase (whether complete or incomplete) and other similar data with other information we hold about you so that we can personalize or improve the relevance and quality of the services we provide to you.
Some purchases on our Digital Services or on our premises are handled directly by AEG Rugby, and others are managed and processed by third party service. These third parties may or may not be affiliated to AEG Rugby, but in either case, the terms, conditions, and privacy practices of the third party, not AEG Rugby, will govern your transaction.
We or third party service providers may collect Personal Information when you make any purchases on our Digital Services, by telephone, or on premise. For example, we or our third party service providers may collect your name, email address, phone number, mailing address, payment account information, security codes, other Personal Information that may be required to process your transaction, and other information depending on the purpose for which the Personal Information was provided. If you make any purchase through third parties on our Digital Services, some or all of your payment may be processed by a third party, and your tickets may also be issued and managed by that third party.
We or our third party service providers use purchase information in order to administer, manage and correspond with you about your purchase, and you agree that both parties may add your Personal Information to its databases in order to inform you of upcoming events, offers or other information that may be of interest to you. We or our third party service providers may also collect and store your purchase information and associate it with Personal Information held about you so that we or they can personalize services and offers for you.
If you download and use our Mobile App, we or third party service providers may collect certain information through that Mobile App. Information collected may include: the Personal Information and other registration, login, or user information you choose to provide; information about your device, such as your IP address, OS, device model, your device's proprietary advertising identifier; messages you send, including any Personal Information other information you provide through any messaging features; and information relating to how you use the Mobile App, such as the content you view, ads you click, and purchases you make. When you consent to the use of location services, or otherwise depending on the settings on your mobile device, we, our affiliates (such as the Staples Center) and third party service providers may collect the precise location information provided by your device, including data provided by your GPS, WiFi, or otherwise obtained when the Mobile App or your device interacts with a Bluetooth or other proximity or location beacon at a venue.
We collect the information primarily to facilitate the functionality of our Mobile App and deliver valuable, entertaining content to you at or relating to the venue. For example, we collect your registration information so we can show you content that interests you. We may collect your device's location in order to show you offers or features available near you at the venue, to deliver more relevant information and ads, and to understand how users interact with the venue. We may combine data we collect through our Mobile App with other information we hold about you so that we can personalize or improve the relevance and quality of the services we provide you.
We may operate contests, sweepstakes or other promotions (each, a "Promotion") through our Digital Services, which may require registration on our Digital Services or through our social media channels in order to enter. Your Personal Information may be used by us to contact you for winner notification, prize delivery confirmation or other promotional purposes. Your entry may also result in your being added to our marketing lists as well as those of third parties (sponsors or otherwise) associated with the Promotion.
We typically collect your name, email address, and website when you leave a comment or post other content on our Digital Services. We may use this information in connection with your postings, or to contact you about a post you have made. Please be aware that your name, website and any other information you provide in a comment box or similar field on our Digital Services, including any additional Personal Information, may be made public as soon as you post it on our Digital Services. We do not screen comments or other postings for personal or inappropriate information.
If you post a comment or content to social media that references our official accounts, your comment or content may appear on our Site. We may receive information, to the extent provided to us by the social media platform. See those third party providers for more information.
We may occasionally feature surveys on our Digital Services, which may collect certain Personal Information from you. For example, we may collect your name and email address, a unique customer ID number, as well as other information related to your experience at one of our events or venues. By completing the survey, you consent to our collection of any Personal Information you choose to provide. We use information collected in the surveys to administer, track, respond to, analyze or otherwise complete the survey process.
If you wish to take steps to opt-out of tracking by certain online advertisers, you can visit the Digital Advertising Alliance's opt-out page at http://www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/optout_nonppii.asp . Please note, most modern browsers include a "do not track" feature that may help protect your privacy. However, because there is not yet a defined response to do-not-track requests, our Site does not respond to your browser's do-not-track request.
Our Mobile App may collect data from physical proximity beacons located in or near certain venues, at our games, and (through partnerships with local businesses or entities) in areas or places visited by guests whose devices interact with our beacons. Proximity beacons emit radio signals and detect when a device enters a specific area. As such, we may collect data about your location and other contextual data when you are near a beacon. If your device preferences allow us or our Mobile App access to location services, we may collect information about the location of your device in the venues or at our games, including data from each of our or our partners' beacons with which you interact, and we may send you relevant, targeted offers based on this data (for example, a discount on food purchases near the game). We, our affiliates, and any third parties enabling these features may store this data and combine it with other information about you. You may disable the communication of these beacons with your mobile device by disabling Bluetooth (or other appropriate interface) or modifying your preferences for location services through your device/OS.
Other sources of Personal Information or data.
Information we collect may be shared with a variety of parties, depending upon the purpose for and context in which that information was provided. We reserve the right to share your Personal Information with our current or future affiliated entities, subsidiaries, and parent companies. We may also share your Personal Information and other information with trusted third parties for marketing purposes, and we may occasionally allow third parties to access certain Digital Services for marketing purposes.
We may, without your consent, share Personal Information with service providers who provide certain services on our behalf, or in the other circumstances noted below. For example, we may share certain Personal Information we collect with third parties such as providers of data hosting or processing services, payment processors, or other service providers. We also reserve the right to share any information we possess or data derived from it with service providers or others if such information has been reasonably de-identified.
In the event that we go through a business transition, such as a merger, acquisition, liquidation or sale of all or a portion of our assets, customer data, including Personal Information, will, in most instances, be part of the assets transferred, or may be disclosed (subject to confidentiality restrictions) during the due diligence process for a potential transaction.
It is possible for you to use our Digital Services without providing any Personal Information, but you may not be able to access certain features or view certain content. You may, to the extent such information is shared, opt out of having your information provided to third parties for marketing or other commercial purposes, and opt out of additional communications from us.
You can unsubscribe from all email newsletters or similar communications by clicking on the unsubscribe link in every email. You may opt out of all information sharing with third parties for marketing purposes by contacting us at the address or email below. You may control or limit information we collect using proximity beacons or other location services and networks by changing your preferences in your device's location services preferences menu, or through your choices regarding Bluetooth, WiFi, and other network interfaces you may use to interact with our Digital Services.
Please note, if you do not wish for us to provide certain information to one or more of our commercial service providers, we may be unable to complete a transaction you request. You can unsubscribe from all email newsletters or similar communications by clicking on the unsubscribe link in every email. You may opt out of all information sharing with third parties for marketing purposes (if any) by contacting us at the address or email below.
You may access or update any Personal Information we hold about you by sending a letter or email using the contact information listed below. We will respond to reasonable requests for access or revision and will provide access to the extent required or allowed by law. However, we may decide not to grant access or make revisions where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in any given case, or when the rights of others would be violated by granting the access.
What security precautions do you take to protect my Personal Information?
We have implemented reasonable security measures to safeguard the Personal Information you provide us. However, please keep in mind that we cannot be liable for the actions of third parties to whom we may transfer your Personal Information in accordance with this Policy, or third parties to whom you directly provide your Personal Information (such as when you purchase a ticket from a third party through links on our Digital Services). Furthermore, please remember that "perfect security" does not exist on the Internet, and accordingly we cannot provide any guarantee that your Personal Information or any other information you provide us will remain secure.
Our Digital Services are neither directed at nor intended for use by minors. Further, we do not knowingly collect Personal Information from minors. If we learn that we have inadvertently done so, we will promptly delete it. Do not access or use the Digital Services unless you are 18 years old or older or under the supervision of your parent or guardian.
By providing us with any Personal Information you expressly and unconditionally release and hold harmless AEG Rugby, its parents, subsidiaries, affiliates, related companies and their respective shareholders, owners, members, directors, officers, employees and agents (collectively, the "Releasees") from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected Personal Information. In addition, we cannot be held liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your Personal Information by any third parties who receive your Personal Information. We make no representations or warranty regarding any third-party's use, collection or disclosure of your Personal Information.
By using any of our Digital Services, you consent to the terms of this Policy. We may change this Policy from time to time. We will post the effective date for this and any revised policy. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest Policy. Your continued use of our Digital Services constitutes your acceptance of any revised Policy.
If you have any questions about this Policy, our privacy practices, or your dealings with our Digital Services, please contact: firstname.lastname@example.org
300 N. Continental Suite. 500
El Segundo, CA 90245
Under California Civil Code Section 1789.3, California the Site users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.